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Frequently asked questions
Are Smoke Up Studio products legal?
Yes, we only offer products that are legal under Indian regulations. All our glassware, accessories, and décor items are meant for personal use & collectible purposes.
Do you ship in discreet packaging?
Yes, all orders are shipped in 100% discreet packaging. No product details are mentioned on the outside of the box.
Is Cash on Delivery (COD) available?
Yes, we accept both COD and online payments (UPI, cards, wallets).
What if I receive a damaged product?
If you receive a damaged or defective item, please contact us within 48 hours, and we’ll arrange a replacement or refund.
Can I track my order?
Yes, once your order is shipped, you’ll receive a tracking link via SMS/email.
